Join us this autumn for some exciting Customer Service and Inspirational Leadership courses. It’s our in-depth understanding of luxury service that sets us apart and can work for you, whatever your industry. We work with a range of clients from airlines, property management, and automotive industry through to luxury retail healthcare and financial services.
Delegates who attend our courses will receive CPD hours alongside a formal CPD certificate of attendance.
Dorchester Collection Academy CPD Standards accredited training courses will take place in September, October, November and December 2019:
- The Coaching Habit
- Creating Brand You
- Fundamentals of Great Service
- Ultimate Customer Experience
- Luxury Mindset (Exploring your Leadership)
- Managing Luxury (Strengthening your Leadership)
- Introduction to Effective Training Certificate
- Practical Training Certificate
- Group Training Certificate
- Interview and Selection
- Leading Change Projects
To view our calendar of upcoming CPD Customer Service and Inspirational Leadership courses.
For expert advice and guidance on your development goals and finding the right training programme, please contact our team of specialist’s email@example.com
All sessions must be pre-booked. Limited number of delegates per session.
Dorchester Collection Academy
Ground Floor West
57 Lansdowne House
London W1J 6ER