Based in Bracknell, Cegos are a training company with a range of consultants delivering a variety of management and soft skills.

CPD activities

  • HOW TO USE TWITTER IN A PROFESSIONAL CONTEXT
  • MANAGING CHANGE: IDENTIFYING YOUR PROFILE
  • MANAGING CHANGE: PROCESS AND TOOLS
  • CREATING A VISION OF THE FUTURE
  • MANAGING CHANGE: STRATEGIC ALLIANCES
  • TRIGGERING THE DYNAMICS FOR CHANGE
  • MAKING A SUCCESS OF YOUR FIRST MANAGEMENT ROLE
  • THE MANAGEMENT STYLES
  • FOSTERING AND MAINTAINING MOTIVATION
  • THE SITUATIONAL SKILLS OF THE MANAGER
  • THE RELATIONAL SKILLS OF THE MANAGER
  • THE EMOTIONAL SKILLS OF THE MANAGER
  • BEHAVIOURAL FLEXIBILITY OF THE MANAGER
  • GUIDING TEAM AND INDIVIDUAL ACTIONS
  • BECOMING A MANAGER /COACH
  • EFFECTIVE DECISION MAKING
  • BUILDING WIN-WIN RELATIONSHIPS WITH YOUR TEAM
  • THE MANAGER / COMMUNICATOR
  • HANDLING EMOTIONS WITHIN YOUR TEAM
  • DAY TO DAY NEGOTIATION FOR MANAGERS
  • POSITIONING THE CROSS-FUNCTIONAL MANAGER
  • LOBBYING STRATEGY OF THE CROSS-FUNCTIONAL MANAGER
  • ENSURING CROSS-FUNCTIONAL COORDINATION
  • EFFECTIVE CROSS-FUNCTIONAL MANAGER COMMUNICATION
  • LEADERSHIP OF THE CROSS-FUNCTIONAL MANAGER
  • PREPARING THE ANNUAL PERFORMANCE REVIEW
  • EVALUATING AND STRATEGICALLY ALIGNING OBJECTIVES
  • DEVELOPING AND MAINTAINING SKILLS
  • DEALING WITH ANNUAL REVIEWS' DIFFICULT SITUATIONS
  • LEADERSHIP BEST PRACTICE
  • ESTABLISHING LEADERSHIP IN THE BEST WAY
  • SECURING MANAGERIAL SUPPORT FOR LEADERSHIP
  • PERSONAL IMPACT AND CHARISMA IN LEADERS
  • 5 LEVERS FOR PRODUCING GREAT LEADERS
  • IMPROVING COMMUNICATION BY ADAPTING TO OTHERS
  • UNDERSTAND HOW YOU DEAL WITH STRESS
  • HANDLING STRESS
  • ASSERTIVENESS : KNOW YOUR PROFILE
  • ASSERTIVENESS : TOOLKIT
  • SELF-ESTEEM: HOW IT WORKS
  • THE FOUR KEYS TO DEVELOPING SELF-ESTEEM
  • MAINTAINING YOUR SELF-ESTEEM
  • THE 3 PILLARS OF INTERPERSONAL EXCELLENCE
  • DEVELOPING AN INTERPERSONAL COMMUNICATION STRATEGY
  • KNOWING YOURSELF BETTER TO COMMUNICATE BETTER
  • 3 ROUTES TO GOOD COMMUNICATION
  • 3 ESSENTIAL LEVERS FOR BUILDING A WINNING CO-OPERATION
  • HANDLING TRICKY TRAINING SITUATIONS
  • FACILITATING A TRAINING COURSE
  • DESIGNING A TRAINING PROGRAMME
  • THE FIVE SECRETS OF CREATIVE MINDS
  • SUCCESSFULLY ANIMATE A CREATIVITY SESSION
  • EMOTIONAL INTELLIGENCE FUNDAMENTALS
  • IMPACT OF EMOTIONS IN THE WORKPLACE
  • DEVELOPING YOUR EMOTIONAL CONSCIENCE
  • UNDERSTANDING EMOTIONAL DYSFUNCTION
  • CONTROLLING YOUR EMOTIONS
  • UNDERSTANDING AND EXPRESSING YOUR ANGER POSITIVELY
  • HOW TO WRITE AN EFFECTIVE E-MAIL
  • WRITING QUICKLY AND EFFECTIVELY
  • PREPARING AND STRUCTURING AN ORAL PRESENTATION
  • IDENTIFY YOUR COMMUNICATION’S STYLE
  • SUCCESSFULLY ADAPT YOUR MESSAGE
  • EVADE TRICK QUESTIONS AT MEETINGS
  • MASTER ‘CYBER COMMUNICATIONS’
  • CONSIDERING HOW YOU SPEND YOUR TIME
  • FOCUSING ON YOUR PRIORITIES
  • THE 12 GUIDELINES OF EFFECTIVE TIME MANAGEMENT
  • DEALING WITH TIME-CONSUMING TASKS
  • MANAGING YOUR TIME STRATEGICALLY
  • FOCUSING ON YOUR KEY PRIORITIES
  • CUSTOMER RELATIONSHIP: THE STAKES
  • CUSTOMER RELATIONSHIP: BUILDING TRUST
  • CUSTOMER RELATIONSHIP: PRACTISING ACTIVE LISTENING
  • CUSTOMER RELATIONSHIP: REACHING AGREEMENT
  • DEVELOPING LOYALTY THROUGH CUSTOMER RELATIONSHIPS
  • KEY FACTORS IN LONG-TERM CUSTOMER RELATIONSHIPS
  • ROLE OF THE MANAGER IN LONG-TERM CUSTOMER RELATIONS
  • BUILDING CUSTOMER ENTHUSIASM
  • CUSTOMER COMPLAINTS AND CUSTOMER RELATIONSHIPS THAT LAST
  • DEVELOPING INTERNAL COOPERATION FOR CUSTOMERS
  • TAKE THE BUYER'S VIEW
  • PREPARING FOR SHARED SUCCESS
  • DISCOVER THE HIDDEN WORLD OF YOUR BUYER
  • PRESENTING YOUR OFFER WITH PASSION
  • STEERING THE WAY TO MUTUAL AGREEMENT
  • BUILDING SUSTAINABLE SHARED SUCCESS
  • THE ART OF PERSUADING THROUGH LISTENING
  • CONVINCING CUSTOMERS WITH A WINNING OFFER
  • USING EMOTIONS TO BUILD TRUST
  • BACKGROUND TO COMMERCIAL NEGOTIATIONS
  • PREPARING COMMERCIAL NEGOTIATIONS
  • COMMERCIAL NEGOTIATION : 7 KEYS TO EFFECTIVE MEETINGS
  • COMMERCIAL NEGOTIATION : COPING WITH THE PITFALLS
  • COMMERCIAL NEGOTIATION : ASSERTING YOURSELF
  • THE ROLES AND ATTITUDES OF SUCCESSFUL SALES MANAGERS
  • MANAGING YOUR SALES TEAM THROUGH UNCERTAINTY AND CHANGE
  • MANAGING SALES ACTIVITY THROUGH UNCERTAINTY AND CHANGE
  • SUCCESSFUL COMMERCIAL MEETINGS
  • MOTIVATING YOUR SALES TEAM FOR ACTION
  • OVERVIEW OF BEST PRACTICES IN WAGE POLICY
  • SALES FOR NON-SALES MANAGERS
  • NEGOTIATION FOR NON-SALES MANAGERS
  • THE IMPORTANCE OF THE KEY ACCOUNT MANAGER
  • ANALYSING STRATEGIC CUSTOMERS SUCCESSFULLY
  • IDENTIFYING THE STAKES OF THE ACCOUNT BUSINESS PLAN
  • MANAGING ACTION PLANS IN TEAMS
  •  REMOVING THE FIVE MAJOR OBSTACLES TO EFFECTIVENESS
  • PROJECT MANAGEMENT ESSENTIALS
  • THE PROJECT FRAMEWORK
  • PROJECT PLANNING
  • DRAWING UP A PROJECT BUDGET
  • ANTICIPATING PROJECT RISKS
  • IDENTIFYING CUSTOMER EXPECTATIONS FOR PROJECT SUCCESS
  • ASSESSING AND MINIMISING PROJECT RISKS
  • MAKE USE OF OPPORTUNITIES WITHIN THE PROJECT TEAM
  • MONITORING AND MINIMISING RISKS
  • DEVELOPING CONSISTENCY THROUGH MARKETING STRATEGY
  • LEADING AN INTERNATIONAL MARKETING COMMUNITY
  • STRATEGIC MARKETING PLANS
  • SALES SUPPORT
  • PROMOTIONS
  • RELATIONSHIP MARKETING STRATEGY
  • RELATIONSHIP MARKETING IN PRACTICE
  • USING CUSTOMER EQUITY TO CREATE VALUE
  • ALIGNING OBJECTIVES WITH MARKET FORECASTS
  • THE COMMUNICATION STRATEGY
  • INNOVATION - A GOAL FOR ALL!
  • FIVE STEPS TO GENERATING WEBSITE TRAFFIC
  • FOUR STEPS TO INCREASING WEBSITE LOYALTY
  • WRITING A SUCCESSFUL NEWSLETTER
  • SHARING INFORMATION WITH BLOGS AND WIKIS
  • A LOGICAL APPROACH TO CORPORATE FINANCE
  • CONSTRUCTING AND MANAGING A BUDGET
  • CONSTRUCTING YOUR LIVING BALANCED SCORECARD
  • MANAGING OPERATIONAL RISKS
  • DECODING THE BALANCE SHEET AND INCOME STATEMENT
  • ANALYSING AND EVALUATING CORPORATE FINANCIAL DATA
  • HOW TO CARRY OUT A FINANCIAL ANALYSIS
  • ASSERTING THE PROFITABILITY OF AN INVESTMENT PROJECT
  • ANALYSING AND SOLVING A CASH FLOW PROBLEMS
  • ASSERTIVENESS: KNOW YOUR PROFILE
  • BALANCING THE DUAL ROLES OF PEOPLE MANAGER AND TECHNICAL EXPERT
  • STAYING HEALTHY
  • SUCCESSFUL RETIREMENT : MANAGING YOUR LIFECHANGE
  • SUCCESSFUL RETIREMENT : KEYS TO A BALANCED LIFESTYLE
  • WRITING TECHNIQUES
  • NON-VERBAL COMMUNICATION AND SYNERGOLOGY®
  • IMPROVING YOUR MEMORY
  • SPEED READING
  • CLARIFYING AND MANAGING YOUR PRIORITIES
  • IMPROVING PERFORMANCE THROUGH TIME PERCEPTION
  • INCREASING YOUR PRODUCTIVITY IN A FAST-PACED WORLD
  • USING EARNED VALUE TO OPTIMISE COSTS AND DEADLINES
  • CONFIRMING APPLICANT’S SUITABILITY FOR THE POSITION
  • USING A JOB PROFILE IN THE RECRUITMENT PROCESS
  • THE ROLE OF ETHICS AND INTEGRITY IN ASSESSMENT
  • DESIGNING AND PRESENTING A SLIDESHOW FOR FACILITATION
  • ADULT LEARNING MECHANISMS
  • EVALUATING WHAT HAS BEEN LEARNED DURING TRAINING
  • PREVENTING HARASSMENT IN THE WORKPLACE
  • REACTING TO A COMPLAINT OF HARASSMENT
  • VALUING YOUR EXPERIENCED STAFF
  • VALUING YOUR EXPERIENCED COLLABORATORS
  • VALUING YOUR EXPERIENCE
  • STRATEGIC VISION AND ACTIVITY MANAGEMENT
  • RELATING YOUR CONTRIBUTION TO VALUE CREATION
  • THE MARKETING PROCESS
  • THE SWOT ANALYSIS
  • THE MARKETING PLAN
  • THE MARKETING MIX
  • LAUNCHING A NEW PRODUCT SUCCESSFULLY
  • CREATING YOUR WEBSITE
  • WRITING FOR THE WEB
  • THE TEAM MANAGER'S ROLE IN CUSTOMER RELATIONSHIPS THAT LAST
  • DEVISING A PLAN FOR IMPROVEMENTS AIMED AT GENERATING CUSTOMER ENTHUSIASM
  • DEVELOPING INTERNAL COOPERATION TO ENHANCE CUSTOMER LOYALTY
  • USING FORMAL POWER TO ENCOURAGE DEBATE
  • DEVELOPING CHARISMA IN CRITICAL SITUATION
  • USING FREEDOM TO BUILD LOYALTY IN SALES EXECUTIVES
  • MANAGE SALES PEOPLE'S SENSIBILITY TO BUILD LOYALTY
  • USING AMBITION TO BUILD LOYALTY IN SALES PEOPLE
  • MANAGING THE UNEXPECTED WHEN BUILDING LOYALTY
  • THE PURCHASING PROCESS
  • PURCHASING PROJECT: NEEDS ANALYSIS
  • PURCHASING PROJECT: SUPPLIER MARKET ANALYSIS
  • PURCHASING PROJECT: COST ANALYSIS
  • PURCHASING STRATEGIES
  • UNDERSTANDING THE SALESMAN
  • STRUCTURING YOUR ARGUMENT
  • CONFLICT IN PURCHASING
  • IMPACT OF EMOTION IN PURCHASING
  • BUYING NEGOTIATION: ANALYSING THE SITUATION
  • THE KEYS TO COMMUNICATING BY TELEPHONE
  • PROVIDING SALES SUPPORT BY TELEPHONE
  • WRITING MINUTES
  • PROBLEM-SOLVING: TOOLS AND METHODS

Who should attend?
Any professional within marketing, sales, C­Suite, product development,  management or frontline retail etc

Further Information:
http://www.cegos.co.uk/