CPD Standards Office Provider ID: 21146
Nelson Training is an award winning training company using interactive drama and activity based learning to train staff and managers in people based business skills. Their core subject areas are: management skills, customer service, handling conflict and difficult people, equality and diversity, presentation and public speaking skills
Founded in 2001 by Viv Nelson, formerly Head of Management at Solihull College, they promise a high level of engagement by all participants in the learning experience. They have been recognised by no less than four National Training Awards.
Their core subject areas are: management skills, customer service, handling conflict and difficult people, equality and diversity, presentation and public speaking skills
- Performance Management / Better Behaviours (6 hours)
- Respecting Difference/The Value of Diversity (6 hours)
- Presentation Skills/public speaking (6 hours)
Equality and diversity is aimed at all staff in both the public and private sector who require both a grounding in their legal obligations and an understanding of the value of diversity in organisations and the importance of respecting difference.
Presentation skills and public speaking is aimed at anyone who has to make presentations or give speeches.
Who should attend?
Each course is specifically aimed at the level of management being trained