The Institute of International Retail (IIR) is a specialist provider of e-learning retail training courses.  We are the sole provider of the Duty-Free World Council Academy (DFWCA) – Certificate in Duty-Free & Travel Retail.We work principally with the duty-free and travel retail sector.  We also design e-learning training solutions for businesses within the retail sector.

The DFWC Academy and the Certificate in Duty-Free & Travel Retail will be officially launched by IIR at the TFWA Asia Pacific Exhibition and Conference in Singapore 12th– 16th May 2019. The first course will commence in September 2019.

CPD activities

  • The DFWC Academy - Certificate in Travel Retail
  • The Mentors Guide to the Certificate in Duty Free & Travel Retail

Who should attend?

  • The Certificate in Duty Free & Travel Retail online course has been designed for those currently working in duty-free and travel retail or those looking to pursue a career in travel retail. The course is also relevant to employees from brand companies supplying the industry, the staff of promotional agencies and for Travel Retail HR personnel.
  • The Mentors Guide to the Certificate in Duty Free & Travel Retail is aimed at senior employees of duty-free and travel retail who act as mentors to sales assistants who are taking the online certificate course.

Further Information: