Friday Fresh #37: The Power of Employer Feedback in Corporate Training

Hello and welcome to this week’s Friday Fresh!

As we dive into the world of corporate training, one crucial aspect that often gets overlooked is the feedback loop. Today, we want to remind training providers of the immense value of gathering feedback not just from learners, but from line managers and the company as a whole.

1. Align Training Goals with Business Objectives

Problem: Training programs that are misaligned with company goals can result in wasted resources and unmet expectations.

Solution: By seeking feedback from line managers, you can ensure your training aligns with the specific needs and strategic goals of the organisation. This alignment ensures that the skills and knowledge imparted are directly applicable to the company’s objectives.

2. Understand Real-World Application

Problem: Learners may grasp concepts in a classroom setting but struggle to apply them in their daily roles.

Solution: Line managers can provide valuable insights into how well employees are applying their new skills and knowledge on the job. This feedback helps you tweak the training to focus more on practical application and real-world scenarios.

3. Measure Training Effectiveness

Problem: Measuring the true impact of training can be challenging if you rely solely on learner feedback.

Solution: Feedback from the company and line managers can offer a broader perspective on the training’s effectiveness. This includes improvements in performance, productivity, and other key performance indicators (KPIs).

4. Enhance Engagement and Motivation

Problem: Employees might feel disconnected from training if they don’t see its relevance to their roles.

Solution: Line managers can communicate the importance of training to their teams, enhancing engagement and motivation. Their feedback can also help identify areas where training can be made more relevant and engaging.

5. Continuous Improvement

: Without feedback, training programs can become stagnant and fail to evolve with the company’s needs.

Solution: Regular feedback from line managers and the company ensures your training programs remain dynamic and responsive. This continuous improvement loop is vital for maintaining the relevance and effectiveness of your offerings.

Implementing a Robust Feedback System

  • Surveys and Questionnaires: Develop targeted surveys for line managers and company leadership to gather detailed feedback on training programs.
  • Regular Check-Ins: Schedule periodic meetings with line managers to discuss the training’s impact and gather qualitative feedback.
  • Performance Metrics: Use company performance metrics to assess the broader impact of training programs.
  • Open Communication Channels: Foster an environment where feedback is welcomed and valued, encouraging ongoing dialogue between training providers, learners, and company leadership.

Final Thoughts

Incorporating feedback from line managers and the company into your corporate training strategy is not just beneficial—it’s essential. By understanding the broader impact of your training, you can make informed adjustments that enhance its relevance, effectiveness, and value.

Stay tuned for more insights in our next edition of Friday Fresh. Until then, keep innovating and elevating your training offerings!

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